Gustavo Rivas


IT global Leader

TitleCompanytimelapsecountry
IT ManagerInsight Orbat12/2025 - ActualAmerica
IT Support LeadDancake05/2025 - 11/2025Iberia
IT Team LeadAvincis Technics09/2023 - 03/2025Iberia
Project ManagerSimbolo II(Ibm)01/2022 - 07/2022Portugal
IT Auditor & Project managementNestle01/2014 - 01/2015Venezuela
IT Supervisor & Project managementP&G01/2010 - 12/2013Venezuela
Chief Technolgy Officer(CTO)DLG Cosmeticos01/2008 - 12/2009Venezuela
CompanyprojectdeliveryWork
Avincis TechnicsMigration to share point2025/02get the applications of the of MS office 365 dynamics tools
Avincis TechnicsCybersecurity Department2024/08creation of cybersecurity department with Meo
Avincis TechnicsMove physical server to cloud server with MS cloud2024/06update and change server to cloud
Avincis TechnicsMigration from Bab-cock with id badge2024/03update doors with the support of Datelka
Avincis TechnicsMigration from Babcock2023/12pass information and show to users the benefits
Simbolo IIPingo Doce loures2022/06change and Update
Simbolo IISantander Banks2022/01install the new version of W10 by customer
Simbolo IIBPI Banks2022/05Update Devices and restore some
DLG Cosmeticssolve issues2009create new user and migrations of OS

About

I'm an IT Project Manager and IT Leader with 15+ years of experience delivering infrastructure projects, cloud migrations, and digital transformation across Europe and LATAM.
I specialize in three areas that define modern IT leadership:
🔹 Project Delivery
End-to-end management of infrastructure rollouts, cloud migrations, and enterprise transformation programs — on time, under budget, and aligned with business strategy. Proven across financial services (Santander, BPI), aeronautics (Avincis), food & retail (Nestlé, Jerónimo Martins), and cosmetics (P&G).
🔹 IT Services & Operations
SLA governance, KPI optimization, ITIL-aligned service management, and 24/7 operational continuity in mission-critical environments. Reduced ticket volume by 60% and enforced service standards across multinational teams.
🔹 Team & Stakeholder Leadership
Led teams of up to 100+ professionals across multiple countries. Reported to CIO, CEO, and Chairman level. Managed vendor relationships, procurement budgets, and cross-functional coordination in hybrid and remote environments.
📍 Based in Lisbon, Portugal · Available for hybrid roles across Europe
🌐 Fluent in English, Spanish, and Portuguese
📜 ITIL 3 Foundation · Scrum & Agile · Azure Fundamentals · PMP in progress (PMI)
Get in touch!
[Here it´s the CV Resume])!

InstitutionCertificationDate
PMI.orgPractical Application of Generative AI for Project Managers2026
PMI.orgTalking to AI: Prompt Engineering for Project Managers2026
PMI.orgGenerative AI Overview for Project Managers2025
Soylider.netScrum Fundamental & Project Management Fundamentals2025
TitleCompanytimelapsecountry
IT Support ManagerInsight Orbat12/2025 - ActualAmerica
IT Support LeadDancake05/2025 - 11/2025Iberia
IT Team LeadAvincis Technics09/2023 - 03/2025Iberia
IT Project ManagerSimbolo II(Ibm)01/2022 - 07/2022Portugal
IT Auditor & Project managementNestle01/2014 - 01/2015Venezuela
IT Supervisor & Project managementP&G01/2010 - 12/2013Venezuela
Chief Technolgy Officer(CTO)/ IT DirectorDLG Cosmeticos01/2008 - 12/2009Venezuela

Contact

If you are interested in knowing how we can help your company to detect your key workers, Hardware options to establish development strategies and prevent them from leaving with the competition we invite you to ask for more information about my services now.

Rua Padre Cruz 8 R/C
Lisbon, Benfica
926-607-128
[email protected]